2 weeks ago
Had my hub 4 around 3 years now and it's much warmer than when I first got it.
It's getting a bit more noisy, not the fan I don't think but a louder electrical humming noise from it. I can hear it from the other side of the room.
It's off for s few hours and I'll check the fan underneath but I think it's still working.
I've got a full 3 months left til I decide whether I stop with virgin ax the price will be getting ridiculous in April on my current package.
2 weeks ago
The fan could be blocked with dirt. That would explain its motor humming and the heat.
P. S. You need to check your BQM settings.
2 weeks ago
2 weeks ago
Time for a replacement, if you can get a VM person to respond.
2 weeks ago
Hi Nigel1971,
I'm sorry to hear you're having some issues with the hub.
I'd be happy to look into this for you.
I'll send you a private message now. Please look out for the envelope in the top right of the page and pop back to me when you can.
Vikki - Forum Team
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