Hub 4 Password

[golf20vT]

Hi,

I have had problems with accessing my Hub 4

I changed the password from the default on to one of mine, however I've forgotten it and now can't access my VM Hub 4

Any ideas how i can access it?

Thanks

[carl_pearce]

You need to do a full reset, so it returns to using the default password.

[Sabrina_B]

Hi @golf20vT 👋.

Thanks for reaching out to us. Apologies for the issues you are having with a password. You can perform a 60 second pin hole reset, this should reset all the changes made back to the factory settings. Grab a pen and press and hold in the reset hole for 60 seconds. 

Should this not work, please reply to the private message that i have sent to you. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina