2 weeks ago
Hi - my Hub 3 has had a solid red light for several weeks. Although I've started to experience connection drop-outs and instability over the last few days, I appreciate this may or may not be related.
Looking on this forum, the "red light" issue seems quite common and I've tried the recommended initial steps to perform a factory reset and check all wired connections etc, but the light remains solid red. It appears this could be a potential over-heating/fire risk, so I'd appreciate it if someone could get in touch.
Many thanks
2 weeks ago
Hi @adampb
Thanks for posting and welcome to the community.
Very sorry for any Broadband issues. We can see you have an engineer visit booked in, please do let us know how this visit goes.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill