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How to Order a White Pod

Wai01
Joining in

Hi All, 

I ran a scan via the app and getting slow connection in the back room. I would like to order a white pod but the app doesn't tell me how?

Can you assist please?

Thanks.

3 REPLIES 3

John_GS
Forum Team
Forum Team

Hi @Wai01 

Thanks for posting and welcome to the community.

Sorry for any signal issues. I'll send you a PM now to assist further.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

Hosay299
Fibre optic

Hi it is not fully simple but they hopefull will update the site more and the app as they should would together then u have a whole simple set up on both 

Ayisha_B
Forum Team
Forum Team

Thanks for your time via PM @Wai01 

As advised the Pod has now been ordered for you 👉 😊

When you receive it follow the set up instructions here

Keep us posted!

Ayisha_B
Forum Team

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