How do I order WiFi pods?

[alanbeech1]

I have used the WiFi app and tested signal speed in all my rooms. 2 rooms have insufficient signal strength to conduct a speed test and the app doesn’t give me the option to order WiFi pods. It just suggests I move the devices nearer to the router which I can’t

[Ilyas_Y]

Hey @alanbeech1 Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

I'm sorry to hear about the issues with the pod orders you are experiencing.
I will assist you on this and send a private message for support.

Kind regards,
Ilyas.