Flashing Yellow Hub

[Nate1]

Hub started flashing Yellow today. Checked connections and tried restarting multiple times. Still no wifi.

Virgin help tutorial advised that we need to get a tech out to fix, but can’t schedule on until next week at earliest and I need wifi before then for work. 

no faults reported in the area. Any advice?

[Nate1]

Update, internet went out at 4pm and they finally acknowledged an outage in our area around 8:30pm. Internet was back on when we woke up this morning. Second outage in just a few weeks though!!!!! 

[Daniel_Et]

Hi @Nate1 👋 Thank you for your posts and welcome to the Virgin Media Community 😀

We're sorry to hear about the problems you've been having 😔

Whilst we do our best to keep any faults and downtime to an absolute minimum, unfortunately service issues do happen from time to time. 

We'll always aim to have you back up and running as soon as possible.

Regards,
Daniel