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Disgusting customer service

Joining in

What a terrible disgusting company. Nothing ever resolved, Cowards managers hiding behind the poor telephone agents. Been promised numerous calls . Never received any . Continueous  intermittent broadband and WiFi issues, up to 200 disconnects aday. Calling every two days.  I just want someone to deal with these issues properly and finally have a service that I've been paying for. NOW THEY WANT TO INCREASE THE PRICE . What a joke   what service . Contacting the regulator now . FED UP


Very Insightful Person
Very Insightful Person

Post the power levels, Pre and PostRS errors and network log from the Hub. Also setup a BQM to monitor your circuit

Once done we can comment.

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