That's the one. The stats all look good to me. The BQM isn't awful but isn't perfect either (spikes, hints of packet loss, some brief (manual hub reboot?) disconnections. Have you checked for long faults on 0800 561 0061 / 150?
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
| 1 | 49600036 | 45.3 | 5120 | 64 qam | 9 |
| 2 | 23600000 | 43.8 | 5120 | 64 qam | 13 |
| 3 | 30099988 | 45.3 | 5120 | 64 qam | 12 |
| 4 | 36600009 | 45.3 | 5120 | 64 qam | 11 |
| 5 | 43099976 | 45.3 | 5120 | 64 qam | 10 |
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
| 1 | ATDMA | 0 | 0 | 0 | 0 |
| 2 | ATDMA | 0 | 0 | 0 | 0 |
| 3 | ATDMA | 0 | 0 | 0 | 0 |
| 4 | ATDMA | 0 | 0 | 0 | 0 |
| 5 | ATDMA | 0 | 0 | 0 | 0 |
| Network access | Allowed |
| Maximum Number of CPEs | 1 |
| Baseline Privacy | Enabled |
| DOCSIS Mode | Docsis30 |
| Config file | 9873254k;fg87dsfd;kfoA,.iyewr |
| SFID | 21867 |
| Max Traffic Rate | 287500061 |
| Max Traffic Burst | 42600 |
| Min Traffic Rate | 0 |
| SFID | 21870 |
| Max Traffic Rate | 27500061 |
| Max Traffic Burst | 42600 |
| Min Traffic Rate | 0 |
| Max Concatenated Burst | 42600 |
| Scheduling Type | BestEffort |
That's the one. The stats all look good to me. The BQM isn't awful but isn't perfect either (spikes, hints of packet loss, some brief (manual hub reboot?) disconnections. Have you checked for long faults on 0800 561 0061 / 150?
Thanks Cardiffman
Not able to get hold of anyone at Virgin tbf, just keep getting cut off when I try
Looked at the BQM on my phone as soon as the internet dropped and it looked ok so can only suspect the Hub is the issue
Next door are having no issues with dropout, just a pain having to reset the hub especially if you are in a call, the only way to connect to the internet again is to power cycle the hub
The Hub has been replace with a recon unit recently, have logged a complaint
