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Constantly dropping out.

wardy74
Joining in

on ‎31-03-2024 19:22

I have got a hub 3 with 1 pod running at 256.my connection is constantly dropping out on multiple devices. It is so frustrating is there any thing that I can do to to rectify this? 

 

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Ashleigh_C
Forum Team
Forum Team

on ‎03-04-2024 11:27

Hi there @wardy74 

Thank you so much for your post and welcome to the community forums, it's great to have you here.

I am so sorry that you have faced this issue with your service, I have taken a look on our side and I can see that there are a few issues on the Hub specs that will require an engineer to take a look. I'll pop you a private message so we can take a look into arranging this. 

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.

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