Forum Discussion
Hi, I am about 4 weeks new to Virgin Broadband and constant dropping issues, where and how can I get these stats? All network test constantly state "Green"
UPDATE-----------
Had an engineer out today who replaced my hub 3 with a hub 5 and also said my upstream/downstream were slightly out and made adjustments. So far so good! no drops in connection and gaming is so much better.
Snox-- you can find the stats in your router portal. Enter 192.168.0.1 in your web browser and enter the password located on your router hub. This password will be different to your wifi password. Once logged in headover to Advanced settings > Tools > Network Status > Network Log. To produce a graph for the quality of your broadband head over to https://www.thinkbroadband.com/
you can make a profile for free and create a graph that will track your internet latency and packet loss. Return to the graph after a long period of time and make a post with it here. someone will help.
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