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Connecting new Haier Washer Dryer to Home WiFi

TC-BTN
Joining in

Can someone please help with a Wifi connection issue as I cannot get my new Haier Washer/Dryer to connect to the app. The manual says it has to connect to 2.4 GHz frequency and I understand my SuperHub 3 uses 2.4 and 5.

Is there a way to connect the washing machine to only 2.4?

The engineer came out and wanted to change the motherboard but Haier has now confirmed that the dual-frequency Virgin router is probably the issue.

I would appreciate any advice.

1 ACCEPTED SOLUTION

Accepted Solutions

Client62
Hero

Connect to the Hub 3 admin menu at http://192.168.0.1/   and disable the 5GHz Wi-Fi.

Now connect your Haier Washer/Dryer & once that is done , re-enable the 5GHz Wi-Fi of the Hub 3.

IoT : Oh la la !

See where this Helpful Answer was posted

6 REPLIES 6

Client62
Hero

Connect to the Hub 3 admin menu at http://192.168.0.1/   and disable the 5GHz Wi-Fi.

Now connect your Haier Washer/Dryer & once that is done , re-enable the 5GHz Wi-Fi of the Hub 3.

IoT : Oh la la !

Thank you for your help with this. I will test this and let you know the outcome.

TC-BTN
Joining in

Unfortunately, I still cannot get the machine to connect even after disabling the 5GHz network. Perhaps there is an issue with the washing machine's main circuit board so will be following up with AO.

Thanks again for your advice.

legacy1
Alessandro Volta

Does this washing machine come with a camera for stream your dirty laundry stuff as it gets cleaned?

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Adduxi
Very Insightful Person
Very Insightful Person

You may have to buy a cheap and cheerful 2.4 GHz extender and connect to it. 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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