Complaint about termination scam
I am writing to express my strong dissatisfaction with the broadband service contract I was misled into signing with your company. My account no 720781303 When I initially inquired about your b...
Forum Discussion
Hello Qweqweqwe
We're sorry to hear of the confusion over the contract, we understand the frustration and you raising this via the forums. Welcome to the community.
When you signed up with us, we would have sent you a contract that outlines everything included package wise and the term. Within that correspondence would also have been a link to our terms and conditions. As with all providers, any customer looking to leave during a fixed term agreement may be subject to Early Disconnection Fee's. Due to the above information we wouldn't be able to waive the fee's.