Forum Discussion

Goldphish's avatar
Goldphish
Joining in
1 year ago

Can't connect to hub 4 via Web or app

Title covers it here. Can't connect to settings via Web. Not in modem mode, Tried ethernet and WiFi. Reset it, switched on and off. 

Tried the app. Device not found. Cleared cache, signed out, deleted app. Reinstalled, cleared it again. Hub not found. 

WiFi works, so no loose cables. It's plugged in.. 

Would just like access to change a few things. I see others having issues. Any help please? 

 

12 Replies

Replies have been turned off for this discussion
  • jbrennand's avatar
    jbrennand
    Very Insightful Person

    Connect app is flaky

    So try on a browser in a laptop or pc connected directly to the Hub on an ethernet cable - In your browser’s URL box type in http://192.168.0.1 (or http://192.168.100.1 - if in modem mode) and navigate from there

    • Goldphish's avatar
      Goldphish
      Joining in

      Thanks for the answer. Yes, the app seems next to useless. 

      I have tried this, unfortunately. I work with computers, have tried most things. 

      No idea why they can't fix this? Is it a certificate issue I wonder? My browser will accept http

      Tried chrome and Firefox, cleared cache, and cookies. Flushed dns, checked every darn thing.. 😂 

      Wasted hours on it now.. 

      Thanks again for answering anyway.