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Can’t access the official Nintendo store website through my Virgin Media broadband connection.

openviews
Joining in

I have been accessing this website - https://store.nintendo.co.uk - for years but in the past couple of months I get the following message

‘Safari cant open the page because it couldn't establish a secure connection to the server’

I have tried from multiple browsers and switched off websafe but getting the same error message.

When I switch from wifi to mobile data on my device I can access it no problem and have to do this to place orders but would prefer to do this through my wifi.

Is this a known issue or is there something else I should try?

1 REPLY 1

Client62
Hero

I tried the website https://store.nintendo.co.uk I can access this no problem via our VM Hub.

In your Virgin Media online account, make sure "Child Safe" is Disabled.
Failing this set your computer to use Google Public DNS and then try https://store.nintendo.co.uk again.