A single SSID should be fine as devices should use whichever is best. Yes you are correct about the two bands - 2.4Ghz travels further but is slower and the opposite for 5Ghz.
I’ve managed to reset and log in to the Hub, reset my password and change to just one WiFi name. I’m assuming the network automatically changes the connection to devices when a wavelength drops and loses connection. Is that right? Or do I need to add a second WiFi name with 5GHz on it as previously.
Sorry, I meant 5GHz not 5G.
Originally, we had one SSID but Virgin changed it to two and we only realised when we started having issues with devices connected to the 5GHz loosing connection.
Sorry for all the questions.
Anyway, you have been really helpful and you’ve saved me a whole lot of time waiting on the phone. Thank you
A single SSID should be fine as devices should use whichever is best. Yes you are correct about the two bands - 2.4Ghz travels further but is slower and the opposite for 5Ghz.
