Can no longer access hub 4

[Seagull79]

I have my Hub 4 in modem mode with a Tenda Mesh network.  I’m having some issues in one of the rooms so was looking to switch to the VM Wi-Fi pods.

I tried to use the connect app but that won’t find the hub even after rebooting.  I used to be able to access the hub from various devices but none will now connect.  I even tried hardwiring a laptop to the hub with no joy.

I work from home so don’t want to risk hard resetting the hub in case I lose my current network.

[Daniel_Et]

Hi @Seagull79, thank you for your response.

As suggested by @legacy1, please set up a Broadband Quality Monitor using the link provided.

You'll need to create and share a live graph as that will allow ourselves and other community members who wish to help to see your connection quality in real time. 

It'll then need to run for at least 24 hours before any results can be seen to work from.

Regards,
Daniel