Broadband is weak in the second floor

[maryam1]

The broadband connection is weak on the second floor and I need to strengthen the internet

[Tudor]

I presume you mean the WiFi signal is weak on the second floor. If you are on 1G connection you can get free VM pods which may help. You can always get a mesh system or your own router and wireless access points. With VM pods or wireless access points it’s always best to the Ethernet wire them back to the hub/router.

[maryam1]

There is no signal at all and there is no internet on the second floor of the house.

[jbrennand]

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@maryam1 wrote:

There is no signal at all and there is no internet on the second floor of the house.

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In message 1 you said it was "weak" - which is it?

THEN.....

To address the wifi issues, VM now supply “wifi Pods” (no longer doing cheap and cheerless and poor value “boosters”). However, their Pods are only free to customers on the 1GB, Volt (or old Ultimate Oomph) packages - is that you? If so they are worth trying - they should work for you. VM Wifi is now “guaranteed” to 30 Mbps/room it’s now called… Wifi Max
See if anything in here helps….

https://www.virginmedia.com/wifi-max

[Cardiffman282]

Or go downstairs.