Broadband 5G not compatible with wifi door camera?

[JohnHemel]

I have a smartlife wifi camera and set it up fine some months ago with my V hub 3.0    

About 3 weeks ago the picture ceased while I was away. Trying to reset it now its saying I have 5G wifi which is incompatible.  I seem to recall my wifi was 2.4 G or similar...    Has some upgrade happened ( I live in HP2)?

Is my camera now scrap?

cheers

John

[legacy1]

use hub in modem mode get your own router with 1Gb ports

[Client62]

See the suggestions in this near identical thread :

https://community.virginmedia.com/t5/Networking-and-WiFi/My-newly-installed-hub-5-won-t-work-with-my...

[pete_at_home]

Set the 2.4Ghz & 5Ghz WiFi Network Name (SSID) to be different.  Then make sure your door camera joins the 2.5Ghz.

Like this:

[Client62]

The door camera is 2.4GHz only it can not hear the signal of 5GHz band !!!!

Split SSID does not address the root cause of the problem which is all Hub 5 appear to have isolation between the network traffic of the 2.4 & 5 GHz bands.   I.E. from the 5GHz band one can not connect to a device on the 2.4GHz band.  You can't ping / print / manage a device between the bands.