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Broad band down AGAIN! Forth time in 2 weeks!

Joining in

My Broadband is down AGAIN!

This is the 4th time in 2 weeks.

This service is becoming so poor that it's now affecting my ability to work.

I need this fixed now! 


Very Insightful Person
Very Insightful Person

This is a Community forum and not a "direct" line to VM.  If your need is urgent, then just ring in.  It will take a couple of days for a VM Mod to pick this up here.

However, try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page.  This may give more information about the outage.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Forum Team
Forum Team

Hi @Carllamming 👋.

Thanks for reaching back out to us, apologies for the issues that you have had recently and the delay in responding. Can we ask is the issue been resolved or are you in need of further assistance, please let us know.