Hi all, I've been facing issues with my wifi recently where my connection drops. The speeds are a little bit lower than expected sometimes, but the main issue is the intermittent wifi. Sometimes pages do not load, my connections drop, and I disconnecting from online games (other examples from games include an unstable ping). When I go to Speed Test, I can see that my idle latency is good, but my upload and download latencies spike and sometimes stay abnormally high (three digits).
I've called up VM and they've ran through the test of testing the download and upload speeds, which of course came back fine. Unsurprisingly, they said that nothing is wrong, as a result and that there's not much we can do apart from move closer to the router (I am a few meters away from the route in the next room), using ethernet, and factory resetting.
I'm considering getting a third-party router in hopes to fix it but I do remember that in a previous household I've lived in, I had my power levels checked. Are mine okay?
Thanks in advance!
