Anyone else feel like it's 1983 in Stoke? (No internet)

[Grey_Area]

I wish they'd give us some idea of WHAT went wrong. Did the cleaner unplug the server so she could use her vacuum cleaner?

[Client62]

Call 0800 561 0061 – this is an automated number reporting faults in  your street.

also try ...

https://www.virginmedia.com/help/check/status/identification/identify

[Gareth_L]

Hello Grey_Area

Sorry to hear about the loss of service on Saturday.

Would it be okay to ask if you still need help, or is everything back on now as it should be?

If it happens again you can check the service status checker on our App or call the phone version on 0800 561 0061 to see if there is a known area fault.

For anything else, we're only a message away

Gareth_L 

[Grey_Area]

All came back early morning Sunday. No problems since. Thanks for checking!

[Martin_N]

We're glad to hear that is all sorted for you. 

^Martin