on 11-06-2024 15:20
How can I access adult sites? I have a new router. Every setting is correct, the access is allowed but nothing is connecting
someone please help!
Answered! Go to Answer
on 11-06-2024 15:22
Make sure Websafe and Childsafe are turned off in your "My Virgin Media" account.
Or manually set your device DNS to Google's Public DNS Servers 8.8.8.8 and 8.8.4.4
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 11-06-2024 15:22
Make sure Websafe and Childsafe are turned off in your "My Virgin Media" account.
Or manually set your device DNS to Google's Public DNS Servers 8.8.8.8 and 8.8.4.4
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 11-06-2024 15:25
Thanks for the reply. My settings are right on the Virgin account. Everything is allowed. I have updated the DNS to manual and input those for my wifi but it still isn’t working
on 11-06-2024 15:26
It’s worked
11-06-2024 15:28 - edited 11-06-2024 15:28
Is this on a single device as you can't change the DNS on any VM Hub. You could try a free VPN in the meantime until a VM Mod picks up your query.
Also don't forget to refresh the device, so it picks up the new DNS settings.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 11-06-2024 15:34
Thanks for updating the thread and resolution.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks