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2 internet in same house

carlo3
Joining in

3 weeks ago

Hi,

I am trying to set up an additional internet plan in my household but i’m struggling. this plan is under my name instead of my step dads if that is an issue

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4 REPLIES 4

Client62
Alessandro Volta

3 weeks ago

Save yourself the needless cost and run a network cable from the VM Hub to a Wi-Fi Router / Switch & Access Point.

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nodrogd
Very Insightful Person
Very Insightful Person

3 weeks ago - last edited 3 weeks ago

It’s a lot of hassle to go through not to mention expense. Two accounts means two separate installs, two drop lines & two boxes on the house. Is it really worth it?

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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carlo3
Joining in
In response to nodrogd

3 weeks ago

Hi.

Agreed that its cost inneffective. We used to do the wire to a different router thing, and tried the booster kits too. I would prefer the seperate box as it is easier for me and I dont mind the monthly spend. if you know how to get this set up that’d be amazing

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Martin_N
Forum Team
Forum Team
In response to carlo3

3 weeks ago

Hi carlo3,

Thank you for your post. With regards to a second account at the same property, this isn't something we would be able to do. 

If another account was attempted to be opened in another name at a property that has an active service it would trigger what is called a 'gone away' form. 

This notifiy the current account that someone is attempting to open an account at the address and that the account they have would be closed. 

^Martin

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