cancel
Showing results for 
Search instead for 
Did you mean: 

no welcome email

Jeffreytarcelo
Joining in

Hi, i did not receive any welcome email. Its been a month since my broadband was installed. I dont know how to pay my bill as I am not receiving any bill either. I dont know my account number . Can someone help me on this? I just received contract summary sheet through sms.

1 REPLY 1

John_GS
Forum Team
Forum Team

Hi @Jeffreytarcelo 

Thanks for posting and welcome to the community.

https://www.virginmedia.com/help/billing-and-payment/make-a-payment - how to make a payment and all methods. I'll send you a PM now to assist further.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill