Virgin media app login

[LyndonJ]

Hi

I think my Virgin media app login has got corrupt somehow. When I login it says I'm not the main account holder. If I click on forgot email address and enter all my account details the email displayed isn't mine and never has been all.the years I've been with you. Can someone help please 

[Zach_R]

Hi @LyndonJ,

Thank you for your post and welcome back to our community forums. We're here to help.

I'm sorry to hear you're having some issues with your login with the app. I'm going to send you a private message in a few moments. Please respond to that when you can and we'll be able to assist you from there with this.

Thanks,