cancel
Showing results for 
Search instead for 
Did you mean: 

The e-mail address linked to my old account cannot register for my new account

cooperlandmark
Tuning in

The e-mail address linked to my old account cannot register for my new account.

When accessing my  virgin media app the old account details are shown.

1 REPLY 1

Steven_L
Forum Team
Forum Team

Hello cooperlandmark,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your new online account registration. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L