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Phone port not done

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Karenlouise1
Joining in

on ‎04-08-2024 11:46

I've been requesting for over a week my phone number be ported and it's getting closer to my cut off point of digiweb making the number invalid.

 

Thus number is over 40 years old! 

I've contacted by phone more than 4 times 

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newapollo
Very Insightful Person
Very Insightful Person

on ‎04-08-2024 12:26

Hi @Karenlouise1

https://digiweb.ie/  are an Irish broadband and TV provider.

I think you will better off contacting VM IE -  https://www.virginmedia.ie/contact/   as sadly these forums are for Virgin customers in the UK and not affiliated with VM Ireland.  The forums staff here don't have access to VM Ireland systems.  

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

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Karenlouise1
Joining in

on ‎04-08-2024 11:43

Both my virgin media app and virgin media tv app are not working.

Like others I've tried it all. Extra help please

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newapollo
Very Insightful Person
Very Insightful Person

on ‎04-08-2024 12:26

Hi @Karenlouise1

https://digiweb.ie/  are an Irish broadband and TV provider.

I think you will better off contacting VM IE -  https://www.virginmedia.ie/contact/   as sadly these forums are for Virgin customers in the UK and not affiliated with VM Ireland.  The forums staff here don't have access to VM Ireland systems.  

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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