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Never received welcome email, can't setup account

Joining in

I have working broadband but never received a welcome email with my account number or area code meaning I can't setup or manage my broadband.

I have tried other routes to get this resolved to no avail, any help here would be massively appreciated!



Forum Team
Forum Team

Hey topcat47, thank you for reaching out and a warm welcome to the community I am so sorry to hear about this.

Let me send you a DM so I can get an email sent out with all the information you need to sign up online.

Please look out for it.

Matt - Forum Team

New around here?