switching over to virgin tv 360

[Cherylbee32]

Could you help me out since switching over to virgin tv 360 last month we had £99 additional features and this time time round its £126 over 3 days which one day seemingly watched 10 movies when no-one was home

[Cherylbee32]

Can you help me out since switching to virgin tv 360 the 2 months bills issued since switching had £99 of additional features and this month £126 for 3 days when we havent bought anything

[Daniel_Et]

Hi @Cherylbee32 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear this 😔

In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Regards,
Daniel