Forum Discussion

blackcat's avatar
blackcat
On our wavelength
3 months ago

sign in details

Help I had forgotten my password and Virgin told me to sign on with another e mail address Now I can't change it back and I am not receiving e mails on my imac and i cannot set up an account. I am, ...
blackcat's avatar
blackcat
On our wavelength
2 months ago

Thanks. I can use the link to email and see all my emails under my original email address,

 

Daniel_Et's avatar
Daniel_Et
Forum Team
2 months ago

Hi blackcat, thank you for your response. 

Have you tried following the advice provided by Adduxi? 

Please refer to the section entitled "How to set an app password to use an email app" in this article here, and let us know how you get on. 

Regards,
Daniel