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no welcome kit

Anonymous
Not applicable

Hi 

i am using virgin media for 2 months

nobody sent me any details of my account number over post, email etc

just you need direct debit details, strange

1 REPLY 1

Robert_P
Forum Team
Forum Team

Hello hardeep13

 

We're sorry to hear you're still awaiting the details of your package and contract confirmation after two months, we're happy to help with this and appreciate you contacting us via the forums. Welcome to the community.

 

I will send you a Private Message to get some more details from you to assist. Check the envelope in the top right of the forum when signed in for the message.

 

Rob