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my area and account number

prasad29
Joining in

I recently ordered a QuickStart, and have had no email about my account number or area number. So I’m unable to log in on the app or website.

I have alredy recieved the router and broadband is up and running so its activated.

Please help me in this case.

Thanks

2 REPLIES 2

John_GS
Forum Team
Forum Team

Hi @prasad29 

Thanks for posting and welcome to the community and also Virgin Media.

I'll send you a PM now to assist further.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

John_GS
Forum Team
Forum Team

Hi @prasad29 

Thanks for joining me on PM and allowing me to help sort this online account out. Please do pop back to the Forums if you ever need help.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill