Re: Still receiving paper bills
Whilst i got 360 sorted.....I asked for e billing to be put in place. I am still getting postal bills ...why they said it had been done ...2 months ago and more........
Forum Discussion
9 Replies
Not needed JUST STOP THE PAPER BILLS!
- Matthew_ML
Forum Team
Hey Johnny65, thank you for reaching out and I am sorry to hear you are getting paper bills.
To stop this please follow this;
1. Register or sign into My Virgin Media.
2. Click My Profile at the top of the page.
3. Scroll down to the eBilling section and click Switch to eBilling.
4. Follow the instructions on-screen.Once you’ve registered for eBilling, we’ll send you an email each month notifying you when your bill is ready.
You can read up more here
Believe it or not despite a member who understands these things doing all the work and a big "your on e-billing now" razzamatazz message,, today the first 2024 paper bill from Virgin duly landed on my doormat. CAN THIS EVER STOP..it hasn't so far. STOP, PLEASE STOP. HELP!
I have tried and FAILED to navigate the virgin site. I cannot find the MY PROFILE BIT, that is why JohnGS did it for me. I am NOT in the least tech and stuff savvy. All I want is for them to stop littering my porch with useless paper ever since JohnGS stopped it in October!!!!! I even got an e mail from Virgin saying congratulations I was now e-billing!!! JOKE! It had No effect! STOP IT NOW. STOP STOP STOP! If JohnGS failed how do you expect me to succeed! STOP STOOP STOP!
