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disabled flagged customer- engineer no show

Sallystrawb
Tuning in

Hi there so as title says after speaking with call staff on monday we arranged an engineer between 12-4 today. 

due to disability i have to bring someone in to oversee the appointment - however the Engineer is a no show … help 

2 REPLIES 2

Paul_DN
Forum Team
Forum Team

Hi Sally,

Thank you for reaching out and welcome to our community, we are sorry to hear your technician has not shown up yet and was due between 12pm and 4pm today, 

So I can chase this up for you, I will send you an invite into a private chat, please look out for the white envelope to join.

Regards

Paul.

Thanks for replying 👍I can’t see any envelope?