Yodel

[LibraryJames]

Hi,

Can anyone help me find my Yodel tracking reference number so I can try to reschedule my Virgin TV 360 box? It's due tomorrow, but I might not be here to receive it. Any help or advice appreciated! 

[David_Bn]

Thanks for reaching out to us @LibraryJames, and a very warm welcome to you!

Sorry to hear of the difficulty faced when trying to locate the Yodel tracking number.

Usually it would be issued to you via an E-Mail and/or SMS message.

Can you please ensure that your spam/junk folder has been checked for the required E-Mail with the tracking number enclosed?

Thanks

David_Bn

[LibraryJames]

Thanks David, I appreciate your reply. Still no email or SMS regarding a tracking order number, but this evening I received a text from Virgin to say that if I'm not in tomorrow, Yodel will leave a card explaining how to reschedule. 

[Steven_L]

Thanks for coming back to us LibraryJames, please let us know how it goes today.

Kind Regards,

Steven_L

[LibraryJames]

Morning Steven. Thanks for your message. I received an email from Yodel this morning with a tracking order number and have been able to reschedule the delivery 🙂 Many thanks. 

[Kath_F]

Hi LibraryJames, 

We're really happy to hear this.

If you have any further issues, pop back and let us know. 

Thanks,