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Wrong bill

Riveter
Joining in

Hi All

I have just received my latest bill which is incorrect. 

I negotiated a new contract and was paying £24, i was offered a new deal first month free and then £27 each month. Now I got bill that you added my free month to this month bill and then as well added extra fee for late payment. What in the world????

You just breached contract. Sort it now and refund free month. Or next step would legal action. 

1 REPLY 1

Alex_RM
Forum Team
Forum Team

Hi Riveter,

Thanks for posting and welcome to our community 😊

Sorry to hear there's been some confusion with the billing, so I can take a closer look I've popped you over a private message.

Alex_Rm