Which hub would i get if upgrade

[nickscr1]

Its time for renewal and ive had the email

Losing TNT sports (!)

But was wondering  -my current set up is the 250gb broadband with a superhub2ac

If I was to upgrade to 350/500 which hub would i need and which would i get sent??

[carl_pearce]

A HUB 3.

[carl_pearce]

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@15829 wrote:

In fact a reconditioned Hub 3 taken from another disgruntled ex-customer.

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Fixed!

[Molly_T]

Hi Nickscr1 👋 Welcome back to the community forum! 

Thank you for posting. 

If the upgrade / change to package means you are changing to speeds which your hub cannot process we will ensure that a replacement is sent as part of the upgrade. 

If your hub has a fault which requires a replacement we can arrange an engineers visit or replacement being sent out to you too. 

Hope this helps clear things up, let us know if you are experiencing a fault or need further support. 

Wishing you all the best. 🌞