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What's app Bot

Just joined

What's going on with the what's app Bot, so can't get into a chat with a person.

When you select a few options it asks for account number, when you send your account number it asks if your the account holder & simultaneously asks for account number again

Then it just keeps spamming these two responses as you keep answering yes & giving your account number.


We have cancelled Virgin Media, had to do old school via a letter sent recorded delivery because I couldn't think of another way to get in touch

Calling is a waste of time as majority of the agents are Indian & I can't understand them & they can't understand me.


Forum Team
Forum Team

Hi Thehig,

Thanks for posting and welcome to our community  😊

Sorry to see you've had some trouble getting in touch, we don't process cancellations via this forum but so I can get a few more details from you I've popped you over a private message.