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What is the easiest way to get a termination cost?

j1mgg1980
On our wavelength

Hi,

I am looking at how to get the cost for terminating my contract, is it as easy as taking your monthly payment and X that by how many months left?

 

Is there also anything about being able to just cancel broadband but keep TV and not be worse off?

 

Basically, looking to move to youfibre broadband.

 

Thanks.

3 REPLIES 3

Matthew_ML
Forum Team
Forum Team

Hey j1mgg1980, thank you for reaching out and I am sorry to hear this.

Yeah you would need to pay off the rest of the contract, the more time you have left on the more it will be etc.

If you wish to give your 30 days’ notice you can do it  by just sending a WhatsApp with a description of the cancellation to 07803089684 or you can send a letter to Virgin Media, Sunderland, SR43 4AA. 

Matt - Forum Team


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newapollo
Very Insightful Person
Very Insightful Person

@j1mgg1980 wrote:

Hi,

I am looking at how to get the cost for terminating my contract, is it as easy as taking your monthly payment and X that by how many months left?

 

Is there also anything about being able to just cancel broadband but keep TV and not be worse off?

 

Basically, looking to move to youfibre broadband.

 

Thanks.


Hi j1mgg1980 

You need broadband with VM to have a TV package/connection, so if you are cancelling broadband then your TV service will also have to be cancelled.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Tudor
Very Insightful Person
Very Insightful Person

"cancel broadband but keep TV" unfortunately you cannot do this. A VM TV connection requires a VM broadband connection.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2