Virgin Mobile Device Security Key

[Jaketaylor50]

Hello,

I’m wanting to change the account of which my DD is taken from for my headset. However, I don’t have a security key to access the webpage to make changed. I’ve checked all my emails and kind find nothing. 

Thanks,

Jake

[Sabrina_B]

Hi @Jaketaylor50 👋.

Thanks for reaching out to us, and welcome to the Community Forums. We can assist you with sending out your security key, we would need to bring you in for a private message, if you wish to reach out to them they are contactable on 📞 0345 602 4420. 

I will drop you a private message should you use to respond to it. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina