Forum Discussion

wingman-67's avatar
wingman-67
Joining in
10 months ago

VM completely ignoring my reports of fraudulent access to account

1 year ago i informed Vm that the account holder details on my fathers account  had been removed and replaced with somebody else's name  VM  allowed this person who called them to change the account...
Carley_S's avatar
Carley_S
Icon for Forum Team rankForum Team
10 months ago

Hi wingman-67 

Welcome to the community forums. 

So sorry to hear of this ongoing issue regarding your father's account. 

I can see that one of my colleagues is supporting you via private message to investigate this further, Please do reach out and respond to their questions through the private message and they'll continue to support from there.