on 09-09-2024 21:03
Hello! I’ve upgraded my package more than five days ago but, somehow, the access to the new channels doesn’t happen. I really don’t understand what’s happening or ehy this is taking so long. Thanks
on 10-09-2024 09:19
Hi @Ricardoaaa
Welcome to our community forums and thank you for your first post. Sorry to hear you are missing access to some of your channels. We want to do our best to investigate this for you. We have sent you a PM. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.
Thanks,