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Upgraded my package but nothing happens

Ricardoaaa
Joining in

Hello! I’ve upgraded my package more than five days ago but, somehow, the access to the new channels doesn’t happen. I really don’t understand what’s happening or ehy this is taking so long. Thanks

1 REPLY 1

Akua_A
Forum Team
Forum Team

Hi @Ricardoaaa 

Welcome to our community forums and thank you for your first post. Sorry to hear you are missing access to some of your channels. We want to do our best to investigate this for you. We have sent you a PM. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

Thanks,

Akua_A
Forum Team

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