on 17-04-2024 15:35
I could look at these last week but now I get the Oops something is not working response when clicking on either of these. I can sign into my account and look at bills etc but not make a change which I need to do as my contract is coming to an end. Calling is no good because they can't offer the same deals as I see online. Is this just a scam to get you paying more? I have used different devices so not sure how I might get to claim the offer I saw last week and also have a pre contract for. Anyone else had this problem?
Answered! Go to Answer
on 17-04-2024 19:37
Good evening @Lesannett
Thanks for posting and welcome back to the community.
Sorry to hear of the upgrade issues.
I'll send you a PM now to assist.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 17-04-2024 19:37
Good evening @Lesannett
Thanks for posting and welcome back to the community.
Sorry to hear of the upgrade issues.
I'll send you a PM now to assist.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 18-04-2024 08:12
Thank you John