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Thinking of moving to Virgin

jabbott_78
Joining in

Monday

Been with sky 20+ years.

like the look of the virgin mega volt package with the gig broadband. Would like to speak to somebody but when I called (twice) I got through to somebody abroad and I really couldn't understand much of what they were saying and them me.

Is it possible to speak to a uk based agent. Can they call me? Failing that, I'll likely stay with sky.

 

thanks 

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2 REPLIES 2

Cardiffman282
Problem sorter

Monday

Just imagine for a moment if that is your experience as a prospective premium package customer what it must be like as a locked in customer. 

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here

Robert_P
Forum Team
Forum Team

Tuesday

Hello jabbott_78

 

It's great that you're interested in joining us, we'd love to have you with us. Welcome to the forums.

 

We can't arrange a call via the forums but the best number to call on would be 0800 183 1234. We can't guarantee you speaking to a UK based agent as all of our calls are routed to the next available agent to reduce wait times.

 

We also have these contact methods available here.

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