TNT Sports activation and cencellation

[GrouchoSeven]

Grim customer service.

I paid for TNT Sports ONLY to watch the rugby Autumn Internationals series. Subscribing is a check box. Cancelling is a 2 hour wait on WhatsApp. 30 day notice for cancellation once I did get through and yet you cut off my access immediately.

1. If you can take my money with a tick of a box, why can't I remove my subscription in the same way?

2. How am I committed for a further 30 days with no access to what I have paid for?

[HavencroftKev]

Hi GrouchoSeven, 

Do you mind me asking how your situation was resolved? 

[Steven_L]

Thanks for coming back to us GrouchoSeven. We're glad to hear that your issues have been resolved and we will also be sure to pass on your feedback to the team.

Kind Regards,

Steven_L