Simple Renewal Question

[Radar1968]

Hi,

Very quick query. 

If my current 18 month contract ends on 31st July what is the earliest I can call up to renegotiate without incurring any charges, ensuring I’m in a position to get the best deal and also making the most of the current contract period. 

Thanks in advance.  

[jpeg1]

I usually called about five weeks before the end of the contact to say I'd be leaving at the end of the contract if the renewal wasn't suitable.

[ozsat]

Mine ends on 31 July and I called today and got a good deal.

The best day depends on the deal you get - you could get a better deal making the sooner the better.

As said - the best deals are obtained when you go to cancel the service - don't ask for a deal!

---

@Radar1968 wrote:

Hi,

Very quick query. 

If my current 18 month contract ends on 31st July what is the earliest I can call up to renegotiate without incurring any charges, ensuring I’m in a position to get the best deal and also making the most of the current contract period. 

Thanks in advance.  

---

[Kath_P]

Hi Radar1968, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

We're always happy to review your package and price at any time during your minimum term although the best discounts will be available within the last 30 days of your contract. With it being the 1st of July, you are now in this period. 

This is something we can help with so I've sent you a private message to request some information.  If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

Thanks,