Service suspended

[chris_taylor]

• I had my service suspended, I have now paid and still have not had service resumed

can anyone help?

thanks

chris

[Matthew_ML]

Hey chris_taylor, thank you for reaching out and a warm welcome to the community I am sorry to hear this.

If you have paid the minimum account to get the services back online it can sometimes take 4 hours to reach out.

Has it been over 4 hours?

How was the payment made? 

[chris_taylor]

It has been about 7 hours, I paid using the portal on the website. When I go back in it says minimum is now 0.

thanks

chris

[Matthew_ML]

Is its showing zero at the minimum this means it should be online, I will send you a DM to confirm if its all gone through or not.