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Said 'Hi' on WhatApp at least times and still nothing

AVGVSTVS
Up to speed

Been moved to a WhatsApp chat at least 4 times to discuss my new billing after agreeing to make changes on my contract, V6 to 360 as such. But I am getting no response.

What's going on?

10 REPLIES 10

Hi @AVGVSTVS 

Welcome back to the community forums 

Sorry to hear you feel this way. I can see that one of my colleagues is supporting you already via private message. 

Should you've any further questions or concerns, please do let them know and they'll be able to support you from your private message thread, 

Here to help 🙂
Virgin Media Forums Agent
Carley