Renewed contract sent to old email address
I renewed my contract a few days ago but noticed I haven't received it as it was sent to an old email address which I no longer actively use. I changed the email address on my Virgin account in the ...
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Contract can be viewed online in my virgin media portal. I had a case some years ago where my contract was sent to a misspelled address even though it was correct on their system. Nothing you can do other than hope it bounces back as undeliverable because the email address is no longer valid and receiving. You say it's correct now and receiving to your new email address, so dll should be OK hopefully in future.