Forum Discussion

wjinnes's avatar
wjinnes
Tuning in
6 months ago

Renewal Offer Price Not Honored Due to Wi-Fi Pod Request

Hi Virgin Media Team, I recently accepted a renewal offer for my Virgin Media contract, as my previous contract had expired. I was sent the pre-contract documents, which I reviewed and agreed to, an...
wjinnes's avatar
wjinnes
Tuning in
6 months ago

It has now passed this date and i have been charged a higher price and still no renewal of my contract.

John_GS's avatar
John_GS
Forum Team
6 months ago

Hi wjinnes 

Thanks for coming back to us. I'll send you a PM now to assist.